The Cheetah Promise
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One vegan leather swatch 6x10 cm big enough to cover one entire heel or the lower part of two heels
Two pairs of extra heel caps in signature powder pink
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Vegan leather swatch: Bio-based vegan leather made from mycelium or corn, between 48 – 78 % bio-based content
Heel caps: Plastic and steel
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Easily washable at 30°, keeping it fresh and clean with minimal effort.
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Switzerland and the EU
Enjoy the luxury of complimentary economy shipping within Switzerland.For in-stock items, your purchase will be whisked to your doorstep in just two working days after processing.
For made-to-order items, the delivery time depends on the information indicated upon check-out.
Look out for our shipping confirmation email,complete with tracking details, to keep you in the loop every step of the way.
International Shipping
For our global adventurers, we ship to the following countries, xxx, via our trusted carrier.Shipping charges vary depending on your delivery address and will be communicated during checkout.
Please note that the shipping charges do not include duties, customs, and taxes.
Look out for our shipping confirmation email, complete with tracking details, to keep you in the loop every step of the way.
In case we do not ship to your country, there are solutions.
If we don't ship to your country, don't fret! You can utilise a third-party freight forwarding company. However, please be aware that once your order leaves the country where it was purchased, we are not liable for it. Additionally, any returned orders using such services are not covered by us. -
Please note that duties, customs, and taxes are not included in the shipping charges. Your shipment will be sent from Switzerland, and additional costs may be incurred.
For a rough estimate, refer to this free customs estimation tool and enter the HS code 6402.99.3165. While actual fees are determined by customs authorities and may vary by country.
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Your satisfaction is our priority!
For in-stock items, you have 14 days from the date of receipt to try on your Cheelettos in the comfort of your home, return them for a full refund, or exchange them if they don’t fit.
For made-to-order items, we offer store credit for returns instead of a cash refund.
To initiate a return or exchange, ensure your Cheelettos meet the following conditions:
• No damages, blemishes, or stains on the product.
• The protective film on the sole has not been removed and remains intact (please try your Cheelettos on a carpet or towel to ensure the sole is not damaged).
• The high heels are returned in their original package. The shoe box is undamaged, containing the shoe bag and unopened and fully equipped vanity kit.Simply fill out our return/exchange form within the specified timeframe, and we'll provide you with a return shipping label.
Please note that we retain the right to withhold a refund/exchange request if the return does not adhere to our return policy.
If your refund or exchange is approved, rest assured that it will be swiftly processed. The product will be exchanged, or you will receive a voucher for store credit.
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In Switzerland, returns are on us! For international returns, kindly bear the shipping costs, and don't forget to obtain proof of postage for added security. If you're exchanging an item, you'll also be responsible for the shipping fee on the new item.
Feel free to refer to our return policy for more information.